We always appreciate your continuous support for the growth of our business.
As a way of saying Thank You, we would like to reward you with this gift options:-
*Upon successful referral of 1 client, you will received $20.00 discount off for your next massage appointment with us.
*Upon successful referral of 5 clients, you will be entitled to 1 Session of
90 Mins Massage Service for your next appointment with us.
Terms & Conditions For Our Booking And Cancellation Policies:-
Your confirmed appointments are very important to us as they are reserved especially for you. *By booking and signing up for any Massage Therapy Services, Postnatal Or Prenatal Sessions and Packages with an amount of deposit payment as stated or full payment has been paid to us, you have accepted and agreed to abide our terms & conditions for all signed up session & package bookings with us. Our Company reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on our website immediately & on customers invoices. Please check the latest information posted herein to inform yourself of any changes:-
(a) *For cancellation of Prenatal Massage, Fertility Massage, Womb Massage & Signature Full-Body Massage, customer must contact us 24 hours before the session commence
to notify & reschedule the massage session with available slots. Failure to do so, your session will be forfeited as we are unable to fill up your time slot to other customers.
*For Postnatal Massage cancellation or reschedule, see clause (k).
(b) *All deposit payments for Signed Up Prenatal Massage, Postnatal Massage, Fertility Massage, Womb Massage and Signature Full-Body Massage Sessions / Packages are non-refundable.
(c) For confirmation of Prenatal Massage, Signature Full-Body Massage, Fertility Massage & Womb Massage Packages, customer must pay at least a deposit payment of $200.00 via Paynow to our UEN: 53380825A
to secure your first appointment slot & the package promotion price.
Customer must make the balance payment on the 1st session of her appointment.
(*For confirmation of any Trial / Single Session of 60 minutes Or 90 Minutes Prenatal Massage, Womb Massage & Fertility Massage, customer must make the full payment
via Paynow to our UEN: 53380825A to secure her booking slot with us.)
(d) *For booking of Postnatal Massage Package for the stated month of your estimated delivery date (EDD),
customer can contact us via Whatsapp to book & secure your slot with at least a deposit payment of $200.00
via Paynow to our UEN: 53380825A to secure the Promotion Package & to confirm booking slot.
*Customer has to make the Balance payment on the 01st Day of your Postnatal Massage Session.
(e) *The signed up Postnatal Package will be valid for 6 months from your EDD or date of purchase,
whichever is later. After which, it is deemed as void and cancelled.
For customer who have already confirmed and signed up with a deposit payment or full payment for the Postnatal Massage Package, please do not cancel as there will be no refund because we are unable to fill up your postnatal massage package appointments to other customers who may have wanted to book with us for that particular week, month or year.
(f) Duration Of Services:
*For Prenatal Massage, the services will commence from 16 weeks to 36 weeks
before the estimated delivery date (EDD).
*For Postnatal Massage (Normal Delivery), the services will commence
after 6 to 7 days from the actual delivery date
*For Postnatal Massage (Cesarean Delivery), services will commence
after 3 to 4 weeks from the actual delivery date.
(g) *Case to case basis, should there be any refund due to Company are not able to do Or we are not able to send any replacement therapist to continue with the services,
we will refund customer the deposit payment accordingly.
Should the customer intends to terminate any massage services with valid medical reasons
from the Doctor in writing before the commencement of his/her massage session,
we will refund the deposit payment accordingly.
(h) Any refunds for signed up package will be credited back to customer within 30 working days. For refund of any paid single session services, the amount will be credited back to customer within 14 working days.
(i) *Important Note: All balance payments for signed up packages for Prenatal Massage, Postnatal Massage, Fertility Massage, Womb Massage and Signature Full-Body Massage services that are stated must be made accordingly to the payment due date. We reserve the right to terminate the service if payment is not paid on time and all deposit paid is non-refundable.
(j) *For scheduling of Postnatal Massage Appointments:
After we have confirmed and informed you of your Postnatal Massage date and time accordingly, there is no changes as it will interrupt and will affect other customers schedules for that following month. Please make sure your hospital / clinic appointments do not fall on any of your Postnatal Massage Sessions. Any sessions interrupted will be forfeited and cannot be rescheduled as it will clash with other customers appointments.
(k) *For cancellation or reschedule of Postnatal Massage session, customer must contact & inform us directly at least 5 Working Days in advance to notify & reschedule the massage session with available slots. Failure to do so without valid reason, the session will be forfeited.
Thank you for your cooperation and kind understanding.
Revised on 13 July 2021