We always appreciate your continuous support for the growth of our business.
As a way of saying Thank You, we would like to reward you with this gift options:-
*Upon successful referral of 1 client, you will received $20.00 discount off for your next massage appointment with us.
*Upon successful referral of 3 clients, you will be entitled to 1 Session of
60 Mins Full-Body Massage Service for your next appointment with us.
Terms & Conditions for Our Booking and Cancellation Policies: -
Your confirmed appointments are very important to us as they are reserved especially for you. *By booking and signing up for any Massage Therapy Services, Postnatal or Prenatal Sessions and Packages with an amount of deposit payment as stated or full payment has been paid to us, you have accepted and agreed to abide our terms & conditions for all signed up session & package bookings with us. Our Company reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on our website immediately & on customers invoices. Please check the latest information posted herein to inform yourself of any changes: -
(a) *For cancellation of Prenatal Massage, Fertility Massage, Womb Massage & Signature Full-Body Massage, customer must contact us 24 hours before the session commence
to notify & reschedule the massage session with available slots. Failure to do so, your session will be forfeited as we are unable to fill up your time slot to other customers.
*For Postnatal Massage cancellation or reschedule, see clauses (e) & (k).
(b) *All confirmed booking Postnatal Massage, Prenatal Massage, Fertility Massage, Womb Massage and Signature Full-Body Massage Session / Package,
the deposit payment is non-refundable & non-exchangeable.
(c) For confirmation of Prenatal Massage & Signature Full-Body Massage Packages, customer is required to make a non-refundable deposit payment of $200.00 via Paynow to our UEN: 53380825A
to secure your first appointment slot & the package promotion price. No refund is allowed for this deposit payment under any circumstances or valid reason.
Please do check with us on any enquiry and request before making a booking
for the Prenatal Massage or Full-Body Massage Packages.
(d) For confirmation of Fertility Massage & Womb Massage Packages, customer is required to make a non-refundable deposit of $200.00 to secure the program and the promotion package.
No refund is allowed for this deposit payment under any circumstances or valid reason.
No amendment on the package booked. Please do check with us on any enquiry and request before
making a booking for the Fertility Massage Program or Womb Massage Packages.
Customer is advised to make at least 50% deposit payment via Paynow to our UEN: 53380825A
to secure all the appointment slots in advance for the program so, all slots can be arranged accordingly to your next menses and ovulation period cycles.
Customer has to make any balance payment on the 1st session appointment.
*For confirmation of any Single Session of 60 minutes or 90 Minutes Prenatal Massage, Womb Massage & Fertility Massage, customer must make the full payment
via Paynow to our UEN: 53380825A to secure the booking slot with us.
(e) *For booking of Postnatal Massage Package for the stated month of your estimated delivery date (EDD),
customer may contact us via WhatsApp to book with a minimum non-refundable
deposit payment via Paynow to our UEN: 53380825A.
Minimum deposit payment is required to book the promotion package price and
secure your Postnatal slot for your EDD Month. Deposit is non-refundable and no amendment on the package booked. No refund and cancellation are allowed for this deposit payment
under any circumstances or any valid reason.
The minimum deposit payment amount will depend on which Postnatal Massage Package that
you will be booking with us.
Please do check with us on any enquiry and request before
making a booking for the Postnatal Massage Package.
*Customer has to make the Balance payment according to the payment arrangement which is One Month before the EDD Month & by the 01st Day of the Postnatal Massage Session.
(f) *The signed up Postnatal Package will be valid for 3 months from your EDD Date or Date of Purchase,
whichever is later. After which, it is deemed as void and cancelled.
For customer who has already confirmed and booked with a deposit payment or full payment for the Postnatal Massage Package, there is no refund and cancellation are allowed because we are unable to fill up your postnatal massage package appointments to other customers who may have wanted to book with us for that particular week, month or year.
(g) Duration of Services:
*For Prenatal Massage, it is safe to start from 16 weeks to 36 weeks
before the estimated delivery date (EDD).
*For Postnatal Massage (Normal Delivery), the services will commence anytime
7 days after the actual delivery date
*For Postnatal Massage (Cesarean Delivery), services will commence anytime
5 weeks after the actual delivery date.
(h) *Case to case basis, should there be any refund due to our Company is not able to send our therapist
or any replacement therapist to continue with the massage services,
we will refund the customer's deposit payment accordingly.
If customer intend to terminate any massage services session or package, before and after the commencement of his/her massage session or package, he/she must have valid medical reasons
from the Doctor in writing and the balance of the deposit payment will be refunded accordingly after the deduction of the non-refundable $200.00 deposit which customer has paid for booking and to secure any program and massage services promotion package price.
Any session from program and package that has been done will be calculated as full price.
(i) If there is any refund for signed up session or package due to valid medical reason, it will be
credited back to customer within 30 working days to customer's Paynow number.
(j) *Important Note: Any balance payments for signed up package for Prenatal Massage, Postnatal Massage, Fertility Massage, Womb Massage and Signature Full-Body Massage services that are stated must be made accordingly to the payment due date. We reserve the right to terminate the service if payment is not paid on time and all deposit paid is non-refundable.
(k) *For scheduling of Postnatal Massage Appointments:
After we have confirmed and informed you of your Postnatal Massage date and time accordingly, there is no changes as it will interrupt and will affect other customers schedules for that following month. Please make your arrangement for your hospital / clinic appointments so that it do not fall on any of your Postnatal Massage Sessions. Any sessions interrupted will be forfeited and cannot be rescheduled as it will clash with another customer's appointment.
(l) *For reschedule of Postnatal Massage session, customer must contact & inform us directly at least 3 Working Days in advance to notify & reschedule the massage session with available slots. Failure to do so without valid reason, the session will be forfeited.
Thank you for your cooperation and kind understanding.